Shipping & Delivery

Shipping & Delivery Policy


Digital Product Delivery


Exeking sells digital software products only.

All products are delivered electronically via email. No physical shipping is involved.


Delivery Method


After a successful purchase, your order is processed automatically and delivered through digital delivery.


How Delivery Works


  • Place your order securely on the Exeking website
  • Receive an order confirmation email
  • Get your software license key(s) by email
  • Download the software using the provided link (if applicable)
  • Activate the product using the supplied license key and instructions


Delivery Timeframe


  • Standard Delivery: Instant or within a few minutes for most orders
  • Maximum Delivery Time: Up to 24 hours in rare cases due to payment verification or system checks
  • Delivery Method: Email delivery to the address provided at checkout


Customers are advised to check their spam or junk email folder if the delivery email is not found in the inbox.


What Is Included in Delivery


Once your order is completed, you will receive an email containing:


  • Order confirmation with a unique order number
  • Software license key(s)
  • Download link(s), if applicable
  • Installation and activation instructions


No Physical Shipping


Exeking does not ship physical products. Please note:


  • No CDs, DVDs, USB drives, or printed materials are shipped
  • No physical packaging or boxes are included
  • All products are delivered digitally only


Delivery Issues & Support


If you do not receive your digital product within the stated timeframe:


  • Confirm the email address used during checkout
  • Check your spam or junk folder
  • Allow up to 24 hours for delivery
  • If the issue persists, please contact our support team for assistance.


Re-Delivery of License Information


If you lose your license key or delivery email, Exeking will re-send your license details.


  • Please provide:
  • Your order number
  • The email address used for the purchase
  • License details are typically re-sent within 24 hours.


Customer Support Contact


For questions related to delivery, licensing, or orders, contact Exeking:


  • Email: support@exeking.com
  • Phone: 1-888-632-9902
  • Live Chat: Available on our website

  • Questions about this policy?

    If you have any questions about this policy, please contact our support team for assistance.
    customersupport@exeking.com